Warranty Policy

PAWS Creations believes that establishing the respect and trust of our customers, both current and future is essential to our continued success.  We consider our products to be a piece of fine and unique furniture that you and your pet will enjoy and value for years to come.

Each piece is handmade and crafted in Burlington, North Carolina, USA.

PAWS Creations products are warranted against material and workmanship defects for a period of 3-months from date of purchase.

This warranty does not apply to damage due directly or indirectly from the misuse, improper use of, abuse, negligence, accidents, repairs and alterations or lack of regular routine maintenance on the product.

This warranty does not apply to *products manufactured by another company.

Custom Orders cannot be returned except in cases where PAWS Creations is at fault.  No returns are accepted for any items advertised on our Special Deals page.  No returns are accepted for any orders unless the product is received back in the same condition it shipped to you. 

*Please see warranty provided by the water bottle manufacturer enclosed with your shipment.

Note:  Please read and review all of our Policies for further information.

This is PAWS Creations sole written warranty.  Any and all warranties that may be implied by law, including any merchantability or fitness, for any particular purpose are hereby limited to the duration of this warranty.  We do not warrant or represent that the merchandise complies with the provisions of any law or acts unless the manufacturer so warrants.  In no event shall PAWS Creations responsibility under this warranty exceed the purchase price paid for the product and you agree that any legal actions brought against PAWS Creations shall be tried in the state of North Carolina, County of Alamance.  You also agree that only PAWS Creations has the right to change the “Choice of Location” for any and all legal actions.  We shall in no event be liable for death/injuries to persons, pets or property, or for incidental, contingent, and special or consequential damages arising from the use, improper use of or the misuse of our products.